This book explains the timeless struggles between the qualified and unqualified, the obvious and not so obvious. This book will challenge everything you think you know about “Positions of Authority” and how to get the most out of them. The rewards achieved by removing the roadblocks to success can range from increased profits to increased employee retention. The consequences of not removing them can be disastrous. This book is also an extremely useful “tool” when used as a re

When you terminate someone’s employment, this means you are no longer in need of their services. When a good employee quits, this means they are no longer in need of your services, effectively terminating you. This should always be thoroughly investigated. Why do good employees quit? They quit when: Their expectations haven’t been met for extended periods of time. The organization is headed in the wrong direction. There’s no more room for advancement. They don’t feel recogniz

More often than not, organizations are using social media as a tool to keep tabs on their employees. They will connect with as many employees as possible and then have some loyal office person keep tabs on what’s being said about the organization. This action, as long as the information gathered is looked at objectively and used constructively, can be a useful tool. I’ve known many people who have posted the good and bad about their organization’s issues. This information, wh

All too often, people tell us what they think we want to hear and all too often they're wrong. Why do some people assume we don't want to hear the truth? Making someone happy with a lie is most certainly going to catch up to you sooner or later. Think about the many missed opportunities that were the direct result of not getting the whole truth or the embarrassment of a poor showing because one of your team mates decided to leave out a few pieces of profound information which